The success of any public relations strategy relies on the ability to make decisions that effectively address your very specific needs and interests. In this chapter, we will explore how the concepts of ex ante and ex post can be used to make decisions and ensure you’re using the right strategy.
Ex Ante and Ex Post Concepts
The concepts of ex ante and ex post are what high level PR and marketing executives in decision-making processes.
Ex ante refers to decisions made before an event, while ex post refers to decisions made after an event. In public relations, ex ante and ex post concepts are essential in making informed decisions about communication and relationship management strategies.
Ex Ante in Public Relations
Ex ante decisions in public relations involve planning, strategizing, and forecasting potential outcomes. Before implementing any public relations strategy, it is essential to assess the potential impact of the strategy on stakeholders.
The following are some examples of how ex ante concepts can be used in public relations:
Before launching a new product or service, it is essential to identify potential risks and develop strategies to mitigate them. This can be achieved through market research and analysis of consumer behavior.
Public relations professionals must prepare for potential crises that could damage the reputation of an organization or government. This involves developing a crisis communication plan that outlines how the organization or government will respond to negative publicity or a crisis.
Organizations and governments must actively manage their reputation to maintain the trust and confidence of their stakeholders. Ex ante decisions in reputation management involve developing a strong brand identity and engaging with stakeholders through various communication channels.
Ex Post in Public Relations
Ex-post decisions in public relations involve evaluating the effectiveness of communication and relationship management strategies after they have been implemented.
The following are some examples of how ex-post concepts can be used in public relations:
After implementing a public relations strategy, it is essential to measure its effectiveness. This can be achieved through surveys, focus groups, and social media analytics.
After a crisis, it is essential to evaluate how the crisis was handled and identify areas for improvement. This can be achieved through post-crisis analysis and feedback from stakeholders.
After implementing a reputation management strategy, it is essential to monitor the organization’s or government’s reputation continuously. This can be achieved through media monitoring and analysis of stakeholder feedback.
Wrapping it Up
Ex ante and ex post concepts are essential in making informed decisions in public relations. Public relations professionals must use these concepts to plan, strategize, and evaluate communication and relationship management strategies.
By using ex ante and ex post concepts, public relations professionals can ensure that their strategies effectively address the needs and interests of brands, governments, individuals (any stakeholder for that matter). The key to all of this is to remember to use STRATEGY.